Please bring your cellphone, all communication will take place over the phone.
Your pet must be secure in a leash & collar.
Do not arrive more than 10 minutes early for your appointment.
Call the front desk at (909) 599 – 1508 from your vehicle when you arrive to check in.
Technician will call you when he/she is ready to bring your pet in to the hospital.
Once exam is completed the doctor will call you to review exam findings, answer your questions, and present treatment plan if needed.
Receptionist will contact you to collect payment over the phone.
Once your pet is ready to go a technician will contact you to meet them at the back door for discharge.
This is not a drop off exam, please do not leave the SDAH parking lot.
SDAH team members are required to exercise “Physical Distancing” please keep a 6 feet distance and refrain from holding a conversation with them face to face. All communication is over the phone, call us with all questions (909) 599 – 1508.
Vaccine clinic: Available by appointment only:
No exam fee will be charged because no exam will be provided.
Appointments available between 10am & 4pm Monday through Friday, Saturday: 10am to 3pm.
Surgical Procedures:
Consent forms & estimates will be emailed to you the day before. You must respond providing authorization & consent for the surgical procedure and/or treatment.
Please bring your cellphone, all communication will take place over the phone.
Your pet must be secure in a leash & collar.
Call the front desk at (909) 599 – 1508 from your vehicle when you arrive to check in.
Technician will call you to meet them at the back door to admit patient.
Medication & Food pick-ups: Please note, payment must be collected prior to pick up:
Please call 24 hrs. in advance to order prescription refills, food, flea & tick control.
Receptionist will call you to collect payment over the phone once your prescription has been authorized by the doctor.
The day you arrive to pick up please call the front desk from the parking lot, the receptionist will place your items on a chair located outside our front door for you to pick up.
NO WALK-IN SERVICES AVAILABLE:
No walk -ins will be accepted. This includes RX Refills, Prescription Food, and Flea & Tick Control. Client MUST call ahead of time and payment MUST be collected over the phone prior to pick up.
PAYMENTS:
All payments will be collected over the phone prior to pick up.
